Neighbourhood services

We want tenants to be proud of where they live and to enjoy living in safe, clean and tidy communities. Our Neighbourhood Environmental Teams (NETs) play a huge role in making this happen.

Environmental Teams keep communities clean

Employing around 600 staff, they help keep GHA communities spick and span. It's quick and easy to report issues in your neighbourhood using a My GHA account.

On My GHA, you can let us know about:

  • stair cleaning
  • back court maintenance
  • and much more to help keep your neighbourhood spick and span.

Don't have an account yet?
Sign up for My GHA. It's safe and secure, and it only takes a few minutes

Already have an account?
Login securely to My GHA, go to the 'My Services – Your Neighbourhood' page.


Do the NETs clean tenements and multi-storeys?
 

The NETs clean 4000 tenement closes each week. In the summer, staff cut back court grass areas every two weeks.

The tenement team:

  • brushes and washes stairs
  • removes bulky items
  • cleans paths and bin areas.

Our teams also keep 127 multi-storey blocks clean and tidy every week.

The multi-storey team:

  • cleans foyers and lifts
  • de-litter
  • carry out patrols day and night
  • carry out landing and stair cleaning.

Do you cut trees?
 

The arborist team cuts back or removes dead or diseased trees from our properties or open spaces owned by GHA. They also cut back trees which are a risk to the public or to our buildings.

What other services are available?
 

NETs can also:

  • remove fly tipping
  • clean small areas of graffiti
  • cut hedges and gardens
  • carry out weed spraying.