We will ask for your views before we make changes to how we manage, maintain or improve your home or neighbourhood
This could include things like the Repairs and Maintenance service or rent and service charges.
Tenants’ groups can also register with GHA and take part in consultations. We want you to get involved and help us improve our services and the way we work to meet your needs. You can get so much out of getting involved!
You can raise issues and concerns of people living in your area and make a real difference to your community by helping us to improve the way we work.
There are lots of different ways for you to get involved:
- Join your local housing committee You can join a tenant-led committee at your Local Housing Organisation. Contact your LHO for more information.
- The RTO Federation We work with Registered Tenant Organisations (RTOs) to establish a structure of representation and focus. This means RTOs can help influence GHA services, policies and decisions at a strategic level.
- Participate in Customer Review Teams These teams assess our services from a customer’s perspective, highlighting what works and what could be done better.
- Join our Tenant Panel This panel meets to dicuss and vote on major issues affecting tenants.
Contact the Customer Engagement Team on 0141 274 6309 for more information.
