We take our responsibilities very seriously when it comes to the safety of you and your family.
As a landlord, we have a legal obligation to ensure our gas appliances (GHA-installed gas fires or central heating) and flues are maintained in a safe manner. That’s why it is necessary that our gas appliances are serviced every 12 months to keep them in good working order and safe for your use. Unsafe systems can be very dangerous with potentially fatal consequences.
The contractor which carries out the checks on behalf of GHA should send you a postcard with the date they will be coming to carry out your gas service.
If you can’t arrange access on that day, please phone 0800 479 7979 as soon as possible. A new appointment will then be arranged at a time and date to suit you within the next ten working days.
Remember, by law, you must allow access to your home for the gas safety check to be carried out. The check protects you, your family and your neighbours.
If you need further information on gas safety, please call us on 0800 479 479.
