Here′s how you can get something fixed
We know that it's really important that repairs are carried out properly and at a time that's convenient for you. That's why our call centre is open 24 hours a day.
Call us anytime on 0800 479 7979 or Report it online here.
We will then contact you to confirm the appointment before we visit you. Our repairs team will arrive at your home wearing GHA uniforms and carrying appropriate identity cards to confirm who they are. Always be sure to check workers’ identity cards before allowing them into your home.
Once your repair has been completed please use the feedback card to tell us what you think about the quality of service you received. Your feedback will help us continually improve our repairs service.
Rights and responsibilities
As your landlord, we have a legal duty to carry out certain repairs to your property and maintain your home to a safe and suitable standard.
Being a tenant with us means you have legal rights when it comes to getting things fixed. This is called your Right to Repair.